Our bulbs are warrantied for one year. This Limited Warranty covers defects in materials and workmanship. Always use 110 VAC power and a surge protector.
Warranty Exclusions:
Using an incorrect power supply such as DC
Failure to use a surge protector
Lightning
Failure to keep dry
Accidents such as dropping
Any other incorrect, irregular or unreasonable use
If a bulb fails during the warranty period and none of the above exclusions apply, please return the bulb. Please include a cover letter with your name, address, daytime phone number and a brief description of the problem. A copy of your original receipt or proof of purchase is also required.
What We Will Do: The RWB Warranty Department will inspect the bulb at no charge to you. If the Warranty Department determines, in its sole discretion, that the bulb has a defect covered under this Warranty, we will replace it within approximately two weeks. If an identical product is not available, we will replace it with a comparable bulb at our discretion.